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RST SP-K Gloves Stitching Problem

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RST SP-K Gloves Stitching Problem Empty RST SP-K Gloves Stitching Problem

Post by octane Wed 09 Jun 2010, 6:36 pm

Well heres a dissapointment, around 7hrs of use and my RST sp-k gloves have burst open on the left hand middle fingertip. Absolute disgrace and Ive emailed RST regarding the problem. There site states "You must have proof of purchase".....well my ass I do as they were a gift end last year so finally got round to using them and this happens.

Hope they acknowledge faulty safety gear and I hope they rectify the problem....fingers crossed for there sake!!

RST SP-K Gloves Stitching Problem 09062010073Custom

RST SP-K Gloves Stitching Problem 09062010072Custom

RST SP-K Gloves Stitching Problem 09062010074Custom
octane
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Barry Sheene
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Post by steeeve66 Thu 10 Jun 2010, 1:28 pm

Hi octane (hight octane?),
thought this might help: http://whatconsumer.co.uk/what-are-my-statutory-rights/

goods need to be 'fit for purpose', and, judging by your pics, the gloves certainly weren't.

not sure who'll be responsible for the refund tho - the manufacturer or the retailer... might be the retailer?

hope it goes ok

s :bounce:
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Post by octane Thu 10 Jun 2010, 10:27 pm

Well there packed up and ready to be returned to RST, took a few disgruntled emails but glad they are willing to sort them out. Not sure if they will stitch them back up or just send out another pair so will find out on there return.

Will report on there return
octane
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Barry Sheene
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Post by Shadow_Alex Fri 11 Jun 2010, 12:10 am

I don't know wether it is a faulty stitch but my RST gloves have not failed me at all.
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